Share some CCNA Collaboration 210-060 exam questions and answers below.
User A needs to have a line shared on the user B phone. Both phones register with Cisco Unified Communications Manager. Which method can be used from Cisco Unified Communications Manager Administration web pages to configure a shared line on the user B phone?
A. Navigate to the user B phone > Add the user A DN.
B. Navigate to the user B phone > Shared Line > Add the user A DN.
C. Navigate to DN configuration > Shared Line > Add the user A DN.
D. Navigate to end user configuration > Shared Line > Add the user A DN.
Answer: A
Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed?
A. Gateway utilization
B. Gateway summary
C. Gateway detail
D. Gateway and line group utilization
Answer: A
An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur?
A. Cisco Quality Report Tool
B. System Log Management
C. Cisco CDR Analysis and Reporting
D. Cisco JTAPI
Answer: A
An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager at one time. Which option should be used?
A. Bulk Administration Tool
B. Product Upgrade Tool
C. Command Lookup Tool
D. Cisco Unified Communications Manager User Options Page
E. Cisco Upload Tool
Answer: A
Which Cisco Unified Communications Manager system report shows high and low call volume patterns?
A. CAR report
B. QoS by Gateway
C. QoS by call types
D. Traffic summary
E. Traffic summary by extension
Answer: D
An engineer receives a service ticket because a user cannot log into Cisco Unified CM User Options. Where can the engineer verify that the user account is active?
A. LDAP System Configuration
B. LDAP Directory
C. End User Configuration
D. LDAP Authentication
E. Route Plan Report
Answer: C
Which option can an administrator use to add users to Cisco Unity Connection in different time zones?
A. User Templates
B. Call Handler Template
C. Contact Template
D. Directory Handler
E. Interview Handler
Answer: A
A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer provide?
A. Have field technician select the Settings button on phone, then dial # # * * *
B. Have field technician select the Settings button on phone, then dial # # * # #
C. Have field technician select the Settings button on phone, then dial * * # * *
D. Have field technician select the Settings button on phone, then dial * * # # #
Answer: C
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